F.A.Q

Contents

1. How to change the tracks order while creating a preview track?

2. How can I preview the watermark volume?(ver 2.x)

3. What does batch processing means?

4. Why do I need to purchase a license?

5. Why do I need a preview file player?

6. Can I use multiple input and watermark files which have different sample-rates ?

7. Do you have an affiliate/referral program?

8. Can I add more than one Waterkmark file ?

9. What is the purpose for this kind of tool ?

10. How can i adjust the Watermark volume level?(ver. 1.x)

11. Can I merge all my files to just one long preview file?(Audiojungle Users)

12. Why is the 'Silence Between Tracks' Is Disabled?(v.2.x)

13. Why Im getting "sox.exe FAIL" ? (ver. 1.x)

14. Why I'm getting "not enough input filenames specified" message?

15. How can I preview the watermark volume?(V.2.x)

16. Do you have an affiliate/referral program?

17. Have a suggestion?

18. How can I recover the factory presets after they was deleted?

19. Where can I find the old app versions?

20. AG Watermark Teamiewer Quick Remote Support

21. Schedule 15 Min. Skype Support Chat

22. How to redeem AG watermark Coupon code?

23. Are you running an API?

24. Can't Find Sox File Format Identifier

25. Can I drag/add Folders?

26. Can't Drag or Import Files to the app

1. How to change the tracks order while creating a preview track?

You can always change your tracks order on your preview file just by clicking on the top tracks table column, You can sort your tracks by – Name/Size/Length which will define your tracks order on your preview file.

2. How can I preview the watermark volume?(ver 2.x)

Now with ver .2, You can simply preview your watermark volume mix by selection one of your tracks and than pressing the ‘Watermark Preview’ player sidebar button.

Also you can watch our basic video tutorial:

3. What does batch processing means?

AG watermark generator gives you the ability to process more than just one file at a time, Just drag & drop as many files as you like and you are good to go.

for more info check out this tutorial: Batch Processing Tutorial

4. Why do I need to purchase a license?

Only registered users can use tracks that are longer than 1 min.

5. Why do I need a preview file player?

We wanted to make it easier for you to listen to the tracks before continuing with the file process, Please note that it will not preview the file with your chosen watermark file, Only your original tracks.

6. Can I use multiple input and watermark files which have different sample-rates ?

AG Watermark generator does not support different sample-rates or a different number of channels within the audio files.

Please make sure that your files have the same Sample rate and bit rate for both tracks and watermark files.(if your original tracks are WAV 48KHz so the watermark files should be also the same sample rate etc..

7. Do you have an affiliate/referral program?

Sure ! Feel free to join our affiliate program, refer your friends and earn 20% from each sale ! Sign-up now to get your referral link and start to earn money.

https://watermark.agsoundtrax.com/affiliate-area

8. Can I add more than one Waterkmark file ?

Of course, AG Watermark Generator support multi Watermark files, Just add your Watermark files (keep it 45 sec long) and keep in mind that it will be processed by the order you have placed the watermark files, If you like to change the order just use the Down/Up buttons.

9. What is the purpose for this kind of tool ?


This audio watermark is a great tool which will help you to protect you online music, With The ‘AG watermark generator, more ’ your workflow faster and efficient.
Through this new tool you can create a watermarked preview files much easily and by doing so, this guarantees the safekeeping of your online music files when being uploaded to the web. Be it soundcloud, Youtube, Online music store or any other music sharing platforms used for sales.

10. How can i adjust the Watermark volume level?(ver. 1.x)

For this version, there is no way to adjust the watermark level but its highly recommend to make several presets by your own which have different dB levels, for example

  1. MyWatermark 0DB .mp3
  2. MyWatermark +6DB .mp3
  3. MyWatermark -6DB .mp3

11. Can I merge all my files to just one long preview file?(Audiojungle Users)

If you are an Envato – Audiojungle author you probably know this issue, You have all your tracks versions ready to upload but the only thing you are left to do is to merge all the files into this one long audio watermarked preview file. So now with AGwatermark Generator its really easy than ever to make this kind of preview file.

just check out this Tutorial about : Merge Files

12. Why is the 'Silence Between Tracks' Is Disabled?(v.2.x)

In order to use “Silence Between Tracks” parameter, You need first to make sure that the “Merge Output file” is checked (This parameter is only available when merging more than one file).

13. Why Im getting "sox.exe FAIL" ? (ver. 1.x)

This error may appear when you are trying to mix two different audio files format (44,1 kHz, 48khz, 96kHz).

Yes but why? Well, Think of it like trying to combine 2 different file formats like PDF+JPEG for example.

In order to fix this issue, Please make sure that your files have the same Sample rate and bit rate for both tracks and watermark files.(if your original tracks are WAV 48KHz so the watermark files should be also the same sample rate etc..

14. Why I'm getting "not enough input filenames specified" message?

Sometimes one of your main tracks may be shorter than your 'Start Time' parameters setting which may cause "not enough input filenames specified" message to popup, so make sure that your start time value is smaller and your shortest track.

15. How can I preview the watermark volume?(V.2.x)

Now on v.2 you can simply preview your watermark volume mix by selection on your tracks and press on the ‘Watermark Preview’ Sidebar button.

First choose one of your main files than click on the preview button.

16. Do you have an affiliate/referral program?

Sure ! Feel free to join our affiliate program, refer your friends and earn 20% from each sale ! !
Sign-up now to get your referral link and start to earn money.

17. Have a suggestion?

Have a suggestion? Feel free to visit out feedback forum where you can submit your great new ideas, wish list and even report us with bugs.

18. How can I recover the factory presets after they was deleted?

If you by accident deleted our factory presets, Don’t worry, you can get it back!

On a Mac: Please quite ‘AG watermark Generator App’ and go over to your system application folder, find the AGwatermark’ folder, then just delete this folder. The next time you will open the folder all the preset will be created again automatically.

19. Where can I find the old app versions?

Please feel free to download AG Watermark Generator old versions in the link below:

OLD VERSIONS

20. AG Watermark Teamiewer Quick Remote Support

Already bored of solving technical issues over relentless email threads, live chat rooms leaving no paper trail or annoyed by tech support crews who simply don’t care? We bet you are and that’s why we decided to approach our customers in a different way.

Agwatermark Generator Technical Support now offers remote-access assistance for its customers using free remote control software. With your permission to view and operate with your system, our team of tech support specialists can solve any issues you might have with your Antelope software or hardware and get you back up and running in no time.

We’ve thoroughly tested this service already and users have been happy as puppies not only because it’s the fastest way to deal with tech issues, but because it’s a highly secure maintenance solution.

Click HERE to download our remote control support tool.

21. Schedule 15 Min. Skype Support Chat

All of our costumers allow to schedule 15 min. Skype Support chat!

Click HERE to make an appointment.

22. How to redeem AG watermark Coupon code?

If you got one of our coupon code, please make sure to redeem it on our website check out page.

23. Are you running an API?

We are currently do not support any kind of API.. Sorry...

24. Can't Find Sox File Format Identifier

If you are getting this "Can't Find Sox File Format Identifier" massage Pop-up alert, There are two main reasons that may cause that, Please follow those 2 steps before submitting a support ticket:


1.Its means that the AGwatermark App can not locate your watermark file, Please make sure that if you are using your own pre-made preset and that you keep the Audio Watermark File at the same location at the same place when created your preset.(our recommendation is to place those watermark files in your user "Document folder")

2. Your watermark or your original files names contain some invalid characters or  some quote mark "", Please make sure that your files have only letters and numbers!

Here is an example:

AGsoundtrax "Watermark" 1.Mp3 - Invalid file name format.
AGsoundtrax  Watermark 1.Mp3 - Correct file name format.


25. Can I drag/add Folders?

Since ver 2.6, You can drag and drop folders and the app will create watermark files to all the files that within those folders and you can keep the folder structure.

26. Can't Drag or Import Files to the app

If you are not able to drag or import your files to the app, Please make sure that your files does not includes any special characters such as #,@,!,$,%,^,&,*